# Unable to remove deleted group from Hub Users

**URL:** <https://forum.orkestra.online/t/unable-to-remove-deleted-group-from-hub-users/248>\
**Category:** Cloud Deployment\
**Created:** [April 8, 2026, 8:44am UTC](https://forum.orkestra.online/t/unable-to-remove-deleted-group-from-hub-users/248 "2026-04-08T08:44:14Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![FilipeFinco](https://avatars.discourse-cdn.com/v4/letter/f/f0a364/32.png) [@FilipeFinco](https://forum.orkestra.online/u/FilipeFinco)\
**Post date:** [April 8, 2026, 8:44am UTC](https://forum.orkestra.online/t/unable-to-remove-deleted-group-from-hub-users/248/1 "2026-04-08T08:44:14Z")

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When trying to remove access of a deleted group in the “Hub Users” interface after selecting the deleted group (which is no longer displayed with its original name but with an alpha numerical code) and clicking on the trash can icon to remove access and clicking “Yes, remove” the group will remain listed on the Hub users. This happens both on the web app and the Orkestra app.

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**Author:** ![m.elayoubi](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.orkestra.online/m.elayoubi/32/12_2.png) [@m.elayoubi](https://forum.orkestra.online/u/m.elayoubi)\
**Post date:** [April 9, 2026, 5:18pm UTC](https://forum.orkestra.online/t/unable-to-remove-deleted-group-from-hub-users/248/2 "2026-04-09T17:18:36Z")

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hey there @FilipeFinco !

is this in the desktop or webapp ?

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**Author:** ![FilipeFinco](https://avatars.discourse-cdn.com/v4/letter/f/f0a364/32.png) [@FilipeFinco](https://forum.orkestra.online/u/FilipeFinco)\
**Post date:** [April 10, 2026, 7:47am UTC](https://forum.orkestra.online/t/unable-to-remove-deleted-group-from-hub-users/248/3 "2026-04-10T07:47:55Z")

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Both of them. After selecting the deleted group and clicking the red user icon with an x in the desktop app, and the trash can in the web app, in both situations the group just remains there.

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**Author:** ![m.elayoubi](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.orkestra.online/m.elayoubi/32/12_2.png) [@m.elayoubi](https://forum.orkestra.online/u/m.elayoubi)\
**Post date:** [April 10, 2026, 8:30am UTC](https://forum.orkestra.online/t/unable-to-remove-deleted-group-from-hub-users/248/4 "2026-04-10T08:30:19Z")

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Thanks for confirming! looking into it.

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**Author:** ![m.elayoubi](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.orkestra.online/m.elayoubi/32/12_2.png) [@m.elayoubi](https://forum.orkestra.online/u/m.elayoubi)\
**Post date:** [April 10, 2026, 6:20pm UTC](https://forum.orkestra.online/t/unable-to-remove-deleted-group-from-hub-users/248/5 "2026-04-10T18:20:41Z")

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@FilipeFinco This is resolved!

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**Author:** ![FilipeFinco](https://avatars.discourse-cdn.com/v4/letter/f/f0a364/32.png) [@FilipeFinco](https://forum.orkestra.online/u/FilipeFinco)\
**Post date:** [April 13, 2026, 7:11am UTC](https://forum.orkestra.online/t/unable-to-remove-deleted-group-from-hub-users/248/6 "2026-04-13T07:11:56Z")

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Yes, now I was able to remove the deleted group from the Hub User list. 😃

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**Author:** ![FilipeFinco](https://avatars.discourse-cdn.com/v4/letter/f/f0a364/32.png) [@FilipeFinco](https://forum.orkestra.online/u/FilipeFinco)\
**Post date:** [April 23, 2026, 7:50am UTC](https://forum.orkestra.online/t/unable-to-remove-deleted-group-from-hub-users/248/7 "2026-04-23T07:50:13Z")

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@m.elayoubi sorry to resurface this topic but I am having similar issue, this time I am unable to remove a deleted user from the Users Hub settings. Both on desktop app and web app, the user is listed as a alphanumerical code that persists after clicking delete/remove.

 ![image](https://europe1.discourse-cdn.com/flex017/uploads/orkestraonline/original/1X/739af0d58cf994052ac59678c73355678cd6a0e1.png)

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**Author:** ![m.elayoubi](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.orkestra.online/m.elayoubi/32/12_2.png) [@m.elayoubi](https://forum.orkestra.online/u/m.elayoubi)\
**Post date:** [April 24, 2026, 9:42am UTC](https://forum.orkestra.online/t/unable-to-remove-deleted-group-from-hub-users/248/8 "2026-04-24T09:42:13Z")

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thanks for reporting. Looking into it !

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**Author:** ![m.elayoubi](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.orkestra.online/m.elayoubi/32/12_2.png) [@m.elayoubi](https://forum.orkestra.online/u/m.elayoubi)\
**Post date:** [April 24, 2026, 12:01pm UTC](https://forum.orkestra.online/t/unable-to-remove-deleted-group-from-hub-users/248/9 "2026-04-24T12:01:02Z")

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Just an update for whoever reads this thread 😃

There was an issue with access right cleanups after user deletion. It has been adressed.